Effective Date: 1 October, 2025
Thank you for choosing RewardBox. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). These Terms of Use (the “Terms”) explain how you can use the app and what you can expect from us.
The Terms are a binding contract between you and MAGIC CRYSTAL LIMITED (“RewardBox”, “we” and “us”). Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document as well as those in the Privacy Policy and any other relevant policies. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions (“Additional Terms”), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms. If you don’t agree, please don’t use the app.
RewardBox is designed for users 16 years or older
If you’re younger, you’ll need a parent or guardian’s permission to use the app.
By using the App, you represent that you meet these requirements.
The current Services is not available to and should not be accessed or used by residents of the European Economic Area (“EEA”). You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf).
RewardBox is a mobile market research and consumer insights app that makes available the ability for you to earn the points (the “Points”) by enabling your device’s permissions namely accessibility, geolocation and notifications, and/or other future non-mentioned permissions to us in the mobile and software applications (the “Program”). Participation in the Program and the opportunity to earn Points are offered at our sole discretion and subject to your compliance with these terms. We reserve the right to change, modify and/or eliminate the Program and the terms applicable thereto at any time upon notice to you (which may be provided through the Services or by modifying these terms).
We collect (1) Personal Information, (2) Technical and Device Usage Data and (3) Cookies and Similar Technologies for (a) supporting app basic functionality and (b) mobile market and consumer insights research purpose, strictly following our Data Protection Privacy Policy. You have the right to opt-out to end the Program at any time.
With the data collected in section 3.2, you can earn Points for gift card redemption. We will notify you through the app, by email, and/or notify you by some other means. The expiry of gift cards or email going to junk inbox causing any consequences are no liability to us.
Gift cards are only available in digital form, not physical form gift cards are subject to the terms and conditions of the gift card issuer, including potential expiration dates and whether any cash value may be refundable. Please read the applicable gift card terms and conditions carefully before using your Points to redeem such gift cards. You may only use the gift cards with the applicable issuers pursuant to the applicable terms and conditions of such issuers. We are not responsible for providing any goods or services covered by any gift cards, or any lost or stolen gift cards, or any unauthorized use thereof. The issuer of a gift card is solely responsible for any and all damages, claims, losses, and costs suffered by you in connection with the redemption or use of such gift card, and for any unclaimed property liability arising from unredeemed gift card or portions thereof. Please note that the gift cards made available for redemption under the Program are purchased by RewardBox from the general market, and RewardBox is not in any way sponsored or endorsed by, or partnered or associated with, any issuer of such gift cards.
To keep things running smoothly, we ask you to:
Use the app only for its intended purpose.
Provide accurate information when registering or contacting us.
Avoid any misuse of the app (for example: trying to hack, copy, or disrupt it).
We take your privacy seriously.
Our Privacy Policy explains what data we collect, why, and how we keep it safe.
Some device permissions are needed so the app works as intended.
By using the App, you consent to such data collection and processing in accordance with applicable laws.
The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 16 years of age. We do not knowingly collect or solicit personally identifiable information from children under 16 years of age; if you are a child under 16 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided us personal information, please contact us at support@reward.box.
The app, its design, and all related materials belong to us or our partners.
You get a personal license to use RewardBox, but you don’t own the software.
Please don’t copy, resell, or modify the app.
We do our best to keep RewardBox secure and available:
We use encryption and strict safeguards to protect your information.
Sometimes we may need to pause or update the app for maintenance or legal reasons.
To give you the best user experience, we will use trusted third-party products and services (for example, cloud hosting or analytics). They follow strict privacy and security rules, too.
You can stop using RewardBox anytime by uninstalling it.
You can submit a request on deletion of your personal data.
We may suspend or close your access if you break these Terms or misuse the app.
These Terms are governed by the laws of Hong Kong. Any disputes will be handled in the courts of Hong Kong.
In case of any discrepancy between the English version and any other language translation versions, the English version shall prevail.
We may update these Terms now and then. We reserve the right to change the Terms at any time, if we have made changes to the Terms, we’ll let you know through the app, by email, and/or notify you by some other means. Using the app after updates means you accept the new Terms. If you don’t agree with the new Terms, you are free to reject them, meaning that you will no longer be able to use the Services.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
RewardBox and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (RewardBox and all such parties together, the “RewardBox Parties”) make no representations or warranties concerning the Services, including without limitation regarding any Content contained in or accessed through the Services, and the RewardBox Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The RewardBox Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services. THE SERVICES AND CONTENT ARE PROVIDED BY RewardBox (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE RewardBox PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF ONE-HUNDRED ($100) DOLLARS OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
You agree to indemnify and hold the RewardBox Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without RewardBox’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
Except as expressly set forth in the sections above regarding the Apple Application and the arbitration agreement, you and RewardBox agree there are no third-party beneficiaries intended under these Terms.
These Terms are governed by and will be construed under the laws of Hong Kong, without regard to the conflicts of laws provisions thereof.
Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with RewardBox and limits the manner in which you can seek relief from RewardBox. Both you and RewardBox acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, RewardBox’s officers, directors, employees and independent contractors (“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof.
You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that the RewardBox may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and RewardBox agree that these Terms are the complete and exclusive statement of the mutual understanding between you and RewardBox, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of RewardBox, and you do not have any authority of any kind to bind RewardBox in any respect whatsoever.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please contact us at:
Email: support@reward.box
Address: 66 Shanghai St, Yau Ma Tei, Kowloon, Hong Kong